Terms and Conditions
Payment in full is required at the time of booking to secure your course place, behaviour consultation or field hire session.
If it becomes necessary to cancel a course after you have booked and paid for it, but before you have started it, for a refund we require 7 days notice for standard dog training courses (ie puppy and adolescent class) and 30 days notice for any of the specialist events or guest trainers. Any refund made will be reduced by an administration fee of £15.00. If you start the course and then cancel or fail to turn up no refund will be made except in special circumstances. This situation will be considered case by case. We encourage all people considering booking to come along and view our class before booking onto it. This will enable you to be sure you can make the allocated time and that you like the way we run our classes. We do not allow any form of harsh handling and we use proven kind and effective techniques. Therefore, we do not accept check chains, pinch, prong, electric or compressed air collars, rattle cans, water sprays or any aversive devices. All you need to bring is a standard lead or training lead plus a collar that is as wide and comfortable as possible, a harness if required and a variety of training treats.
You must not knowingly book an aggressive or highly reactive dog onto these courses (except the Rehab course). If in doubt, please make arrangement for us to assess your dog before booking onto a course. This can be done at the venue you are considering attending. If you have not asked us to assess your dog and then find that your dog is highly reactive, nervous or aggressive we may not refund your course payment. However, if we have assessed your dog and still find the dog is aggressive in the class we will offer an alternative solution such as one to one training or an outdoor class etc in order to meet your aims.
We use disinfectants to reduce risks of disease. We take every precaution to reduce risk of disease, however, we cannot be held accountable should a dog become poorly. This has not happened before, however, there is a very small risk with un-vaccinated puppies. We would ask that you ensure you only bring healthy dogs/puppies to class. If you suspect your dog may be ill (diarrhoea/vomiting/off food) please do not bring him/her to class.
Widget’s Farm will make all reasonable endeavours to run courses in a safe and professional manner at all times and in accordance with veterinary advice (where applicable) and good practice. Widget’s Farm has public liability and general insurance suitable for a dog training club. Any physical activity can have risks, however remote. Participation in Widget’s Farm activities is entirely at the risk of the participant. Neither Widget’s Farm, nor its individual instructors or helpers, nor the owners or landlords of our training venues, accept any responsibilities, whatsoever, for any injuries or losses sustained which are not covered by Widget’s Farm insurance. Handlers and/or owners remain responsible for their dogs at all times and are advised to ensure they have adequate pet or household insurance cover for liability in the unlikely event of damage or injury caused by their dog to property or to a third party.